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Why do we recommend installing the Linux opensource driver in addition to the Binary driver?
This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7105 SSD7202 SSD7502 SSD7505 SSD7540 SSD7580A SSD7580B SSD7580C SSD7749E SSD7749M SSD7749M2 SSD6780A RS6542AW RocketAIC 7105HWSeries RocketAIC 7502HWSeries RocketAIC 7505HWSeries RocketAIC 7540HWSeries RocketAIC 7749EWSeries RocketAIC 7749MW Series RocketAIC 7749M2W Series RA6542AWW-S491T5-12 The binary driver only supports certain kernel versions.
2 days ago1 min read
Why does HighPoint only use Samsung NVMe SSDs for SSD7000&7500&6200&6540 series test reports?
This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7101A-1 SSD7104 SSD7105 SSD7204 SSD7140A SSD7540 SSD7749M SSD7749M2 SSD7749E SSD7505 SSD7202 SSD7502 SSD7120 SSD7180 SSD7184 SSD7580B SSD7580C SSD6204A SSD6202A SSD6540 We provide two types of reports for most of our product series – Compatibility and Performance. Our compatibility reports focus on general functionality, and server as reference mat
2 days ago1 min read
Customer use a SansDigital Enclosure (port-multiplier support)
This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs All products We apologize for any confusion, but we were an OEM supplier for this enclosure solution - we did not sell or market this product. The controller included with this Sans Digital product likely uses unique BIOS/driver versions – HighPoint software updates should not be used with this combination. To clarify, our controllers do not support P
2 days ago1 min read
What causes the alarm buzzer to sound? How do I turn it off?
This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD6202 SSD6204 SSD6202A SSD6204A When the RAID is degraded or the disk is detached, the buzzer will sound. The Alarm (aka “Beeper”) is controlled by an MCU, and can only be disabled using the OOB (Out-of-Band) port. The WebGUI and CLI tools cannot directly communicate with the MCU. For more information on how to use the OOB, please refer to SSD6200
2 days ago1 min read
HighPoint RAID Partition Loss Caused by Windows 11 24h2 Installation Bug
This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7105, SSD7202, SSD7502, SSD7505, SSD7540, SSD7580B, SSD7580C, SSD7749E, SSD7749M, SSD7749M2, Rocket 7608A, Rocket 7628A, Rocket 7528D Note: This issue is applicable to all HighPoint NVMe products that support the Boot-RAID function. Description: A Known bug with Windows 11 24h2 system will result in the loss of the HighPoint RAID partitionwhen attemp
2 days ago2 min read
Are there any known compatibility issues with this product?
This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7502 SSD7505 SSD7540 SSD7580A SSD7580B SSD7749M SSD7749E SSD6780A Combinations Issue NVMe RAID AICs + Lenovo P620 motherboard A Broadcom 88048 I2C access timeout error will prevent the driver from loading properly in a Windows/ Linux environment.
2 days ago1 min read


A Yellow Mark is shown for the Mass Storage Controller
This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7505/SSD7540/Rocket1580/Rocket1508/Rocket1504 When using an SSD7505/SSD7540/Rocket1580/Rocket1508/Rocket1504 NVMe RAID controller with a Windows operating system, a “Yellow Mark” error is shown under Windows Device Manager for a “Mass Storage Controller”: SSD7505/SSD7540/Rocket1580/Rocket1508/Rocket1504: This “Yellow Mark” error message is associated w
2 days ago1 min read
Why HighPoint SSD7500, SSD7000 Series NVMe RAID controller do not support RAID 5 and 6?
This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7101A-1 SSD7104 SSD7105 SSD7204 SSD7140A SSD7540 SSD7749M SSD7749M2 SSD7749E SSD7505 SSD7202 SSD7502 SSD7120 SSD7180 SSD7184 SSD7580B SSD7580C For many NVMe-based storage applications, the security-performance tradeoff required for RAID 5 & 6 support is less than ideal. NVMe media is significantly more reliable than platter-based storage (conventio
2 days ago2 min read


Building the "Swiss Army Knife" of Edge AI: Modular Compute with M.2 AIPUs
For years, Edge AI was forced into a corner: you either used underpowered integrated chips or massive, power-hungry GPUs that wouldn't fit in a ruggedized industrial-grade enclosure. Today, Edge architecture is shifting. The rise of M.2 AI Processing Units (AIPUs)—like the Hailo-10, Axelera Metis, and Ambrize—has introduced the era of Modular Compute. But these modules are only as good as the interface they plug into. To build a true "Swiss Army Knife" for your Edge environme
Mar 243 min read


The Signal Integrity Revolution: Inside HighPoint’s Gen5 x16 Retimer Architecture
As the industry continues to transition to PCIe Gen5 , IT professionals are quickly realizing that raw speed is no longer the only challenge. PCIe Signal Integrity – the strength and reliability of the PCIe pathway, is a new frontier. At 32GT/s, the physical window for data transmission is incredibly tight. HighPoint is rewriting the rules with a new breed of Active Retimer-Based AICs. The following article takes a is a deep dive into the architecture that makes Retimer-Based
Mar 244 min read


40% Smaller, 2x Longer Reach: Optimizing 1U Edge Servers for Gen5 AI
The challenges faced by modern Edge AI environments isn’t limited to processing power—the physical geography of the host hardware platform has become a chief concern. As more and more businesses integrate AI driven technology into their workflows (factories, retail hubs, and telco towers), the required accelerator hardware is often being “crammed” into short-depth 1U and 2U servers. For AI Architects, two major challenges have arisen: 1. The Space challenge: Many PCIe Gen5 c
Mar 243 min read


The 3 Pillars of HighPoint’s External CopprLink™ Architecture
Beyond the Component: Why "Validated Ecosystems" Matter For high-stakes AI and HPC hardware environments, a single point of failure can result in days of downtime. Many vendors sell individual cards or cables, leaving the "integration headache" to the customer. At HighPoint, we understand that for PCIe Gen5 to work at scale, you need more than just a collection of hardware components—you need a validated expansion architecture . Our External CopprLink™ PCIe Architecture is bu
Mar 163 min read


CopprLink: The New Standardized Language of Gen5 Connectivity
The Search for a Universal High-Speed Cable As data centers move toward disaggregated architectures, a critical question has emerged: How do we connect external accelerators without losing the "local" performance of the motherboard? For years, engineers used "prosumer" bridges like Thunderbolt™ or proprietary "closed-loop" cables. But as we enter the era of PCIe Gen5 , these stop-gap solutions are failing. Enter CopprLink —a certified PCI-SIG standard that is quickly becomi
Mar 163 min read


PCIe Disaggregation 101: Why the Server Chassis is Shrinking
Modern high-performance computing (HPC) and AI platforms are experiencing a sort of physical paradox. While the computational demands of Large Language Models (LLMs) and AI applications are expanding exponentially, the server chassis itself is effectively "shrinking." It isn’t that the racks are getting smaller—it’s the components we are now trying to stuff inside them; physical and computational resources are getting stretched too thin. We have officially hit the "Power and
Mar 163 min read


Passive vs. Active: Why Signal Integrity is the Silent Performance Killer
The Gen5 Reality Check For PCIe Gen3, signal integrity was manageable. With the onset of PCIe Gen4, it became a challenge. And now, in the era of PCIe Gen5 , it is a battle against physics. When you are moving data at 32GT/s , the margin for error effectively disappears. For IT professionals designing disaggregated AI clusters, the choice between "Passive" and "Active" cabling is the difference between a high-performance fabric and a system plagued by "silent" performance deg
Mar 163 min read


Hardware RAID vs. Hardware-Accelerated NVMe RAID Architecture: A Deep Dive
The architecture behind a RAID (Redundant Array of Independent Disks) solution directly shapes its performance capabilities—especially in the era of NVMe storage, where maximum throughput and the mitigation of latency define competitive advantage. With workloads spanning AI/ML, HPC, data analytics, and high-resolution media, the industry now differentiates between Traditional Hardware RAID and Hardware-Accelerated NVMe RAID (also known as Hardware-Switched RAID or Hardware-A
Feb 114 min read


Why HighPoint PCIe Switch Adapters Require No Device Driver: The Transparent Bridge Advantage
For modern computing platforms, especially those tasked with hosting demanding AI, ML and HPC applications, PCIe connectivity defines scalability. In this regard, HighPoint’s PCIe Switch Adapters are true stand-outs for their simplicity and universality - despite supporting advanced Broadcom PEX88048 (Gen4) and PEX89048 (Gen5) switch chipsets, these adapters require no dedicated device driver to perform optimally in a modern Windows OS or Linux Distribution. Foregoing a devic
Feb 114 min read


Breaking the Server Chassis Barrier: The Rise of Composable GPU Infrastructure
For years, IT architects have been locked in a "chassis-first" mindset. If you needed more GPU power, your best option was to upgrade to a new server. This led to stranded resources , where high-end CPUs sat idle because the internal PCIe slots were full or the power supply couldn't handle another H100 or RTX 5090 GPU. The era of Composable/Disaggregated Infrastructure (CDI) is changing the game. By moving GPUs out of the server and into dedicated external enclosures, you un
Feb 113 min read


Breaking the Box: Why Your Gen5 Performance Benchmark Must Now consider your platforms External PCIe Fabric
For decades, the benchmark for maximum PCIe performance was confined to the server chassis; namely, what kind of devices can be hosted directly by the server itself. If your accelerator was installed internally (into the designated add-in-slot/riser) the speed was, more or less, guaranteed. With the rise of AI and HPC composability, this paradigm has been broken . Historically, moving a GPU or high-speed storage outside the server chassis resulted in a massive performance pe
Feb 113 min read


Breaking the PCIe Bottleneck: HighPoint’s PCIe Switch Adapters Redefine System Scalability
For data intensive AI/ML training workloads and high-performance computing (HPC), the limited number of PCI Express (PCIe) lanes provided by the host CPU has long been a source of performance bottlenecks. Once a system’s PCIe slots are fully utilized, performance scaling typically comes to a standstill. HighPoint Technologies groundbreaking PCIe Switch Adapters are engineered to eliminate such bottlenecks, and can transform a single PCIe x16 slot into a powerful high-speed ex
Feb 113 min read
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