This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs RocketRAID 4500 series RocketRAID 2700 series RocketRAID 3700 series RocketRAID 644L RocketRAID 642L RocketRAID 622 HighPoint no longer manufactures eSATA controllers (controllers with external SATA connectivity). We recommend customers upgrade to our RR4500, 2700 or 3700 series. We manufacture 4 and 8-bay mini-SAS storage enclosures, and a range of

This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs RR600, RR800, RR2700, RR2800, RR3700, RR4500, RS6400 series Note: This only applies to RocketRAID series product, and SAS/SATA based RAID Enclosures (RR600, RR800, RR2700, RR2800, RR3700, RR4500, RS6400 series). This is related to applications that require a 32bit environment. If you need to access the BIOS interface of a RocketRAID controller, or use

This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7105 SSD7202 SSD7502 SSD7505 SSD7540 SSD7580A SSD7580B SSD7580C SSD7749E SSD7749M SSD7749M2 SSD6780A RS6542AW RocketAIC 7105HWSeries RocketAIC 7502HWSeries RocketAIC 7505HWSeries RocketAIC 7540HWSeries RocketAIC 7749EWSeries RocketAIC 7749MW Series RocketAIC 7749M2W Series RA6542AWW-S491T5-12 The binary driver only supports certain kernel versions.

This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7101A-1 SSD7104 SSD7105 SSD7204 SSD7140A SSD7540 SSD7749M SSD7749M2 SSD7749E SSD7505 SSD7202 SSD7502 SSD7120 SSD7180 SSD7184 SSD7580B SSD7580C SSD6204A SSD6202A SSD6540 We provide two types of reports for most of our product series – Compatibility and Performance. Our compatibility reports focus on general functionality, and server as reference mat

This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs All products We apologize for any confusion, but we were an OEM supplier for this enclosure solution - we did not sell or market this product. The controller included with this Sans Digital product likely uses unique BIOS/driver versions – HighPoint software updates should not be used with this combination. To clarify, our controllers do not support P

This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD6202 SSD6204 SSD6202A SSD6204A When the RAID is degraded or the disk is detached, the buzzer will sound. The Alarm (aka “Beeper”) is controlled by an MCU, and can only be disabled using the OOB (Out-of-Band) port. The WebGUI and CLI tools cannot directly communicate with the MCU. For more information on how to use the OOB, please refer to SSD6200

This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7105, SSD7202, SSD7502, SSD7505, SSD7540, SSD7580B, SSD7580C, SSD7749E, SSD7749M, SSD7749M2, Rocket 7608A, Rocket 7628A, Rocket 7528D Note: This issue is applicable to all HighPoint NVMe products that support the Boot-RAID function. Description: A Known bug with Windows 11 24h2 system will result in the loss of the HighPoint RAID partitionwhen attemp

This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7502 SSD7505 SSD7540 SSD7580A SSD7580B SSD7749M SSD7749E SSD6780A Combinations Issue NVMe RAID AICs + Lenovo P620 motherboard A Broadcom 88048 I2C access timeout error will prevent the driver from loading properly in a Windows/ Linux environment.

This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7505/SSD7540/Rocket1580/Rocket1508/Rocket1504 When using an SSD7505/SSD7540/Rocket1580/Rocket1508/Rocket1504 NVMe RAID controller with a Windows operating system, a “Yellow Mark” error is shown under Windows Device Manager for a “Mass Storage Controller”: SSD7505/SSD7540/Rocket1580/Rocket1508/Rocket1504: This “Yellow Mark” error message is associated w

This knowledge base (KB) applies to the following NVMe RAID AICs. Table 1: Support NVMe RAID AICs Support NVMe RAID AICs SSD7101A-1 SSD7104 SSD7105 SSD7204 SSD7140A SSD7540 SSD7749M SSD7749M2 SSD7749E SSD7505 SSD7202 SSD7502 SSD7120 SSD7180 SSD7184 SSD7580B SSD7580C For many NVMe-based storage applications, the security-performance tradeoff required for RAID 5 & 6 support is less than ideal. NVMe media is significantly more reliable than platter-based storage (conventio