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ID Title Date Author Keywords Traffic
faq FAQ0049All components
Wrong adapterI can’t install Mac driver for the adapter. It always fails.		Jun 26th 2013HighPoint Global SupportFailed to install Mac driver for this adapter817
faq FAQ0021All components
I cannot log into web GUI there is a local host is not found error messageHow do I log into your web GUI? I get an error message every time I try to login.		Apr 18th 2012HighPoint Global Supportweb GUI , log in error782
faq FAQ0034All components
“Disabled” status RAID recovery [For RR6xx(L)/RR26xx/RR27xx/RR45xx Series]How to recover my “disabled” status RAID disk?		May 31st 2012HighPoint Global SupportRecover “disabled” RAID status752
faq FAQ0020All components
After rebooting my system the RAID array is no longer accessible and all of the disk are reported as LegacyHow can I recover my RAID array if all of the HDD are reported as Legacy?		Apr 18th 2012HighPoint Global SupportLegacy, RAID no accessible720
faq FAQ0019All components
I tried to update the BIOS on the controller but the utility keeps reporting cannot find host adapter.When I try to update the controller BIOS, the utilities will report that no host adapter is found. How can I fit this?		Apr 18th 2012HighPoint Global SupportBIOS update, host not found.715
faq FAQ0037All components
WebGUI password resetI forgot my Windows system WebGUI password and how to reset it?		Jul 19th 2012HighPoint Global Supportpassword712
faq FAQ0026All components
If I upgrade my RocketRAID controller to another modelI want to upgrade my RocketRAID controller to another model will my RAID still be accessible? 		Apr 18th 2012HighPoint Global SupportUpgrade RocketRAID series, Accessible RAID710
faq FAQ0009All components
The new 4TB HDD is not detected by the controllerDoes your controller support 4TB HDD’s?		Apr 18th 2012HighPoint Global Support4TB HDD, BIOS detection, disk not detected686
faq FAQ0055BIOS
PC hangs during Boot UpPC hangs during Boot Up		Nov 27th 2015HighPoint Global Supportboot676
faq FAQ0006All components
I installed multiple RocketRAID controllers but I cannot boot and there is a Out of Memory error messageCan I install more than 1 RocketRAID series controller in my system?		Apr 18th 2012HighPoint Global SupportWords:Multiple RocketRAID series controllers. Cannot boot up.670
faq FAQ0011All components
After rebooting my system the RAID array is no longer accessible and all of the disk are reported as LegacyHow do I recover the RAID array, all HDD’s are reported as Legacy after I reboot the system?		Apr 18th 2012HighPoint Global SupportRAID no longer accessible, rebooting, Legacy642
faq FAQ0008All components
The new 3TB HDD is not detected by the controllerDoes your controller support 3TB HDD’s?		Apr 18th 2012HighPoint Global Support3TB HDD, BIOS detection, disk not detected623
faq FAQ0029All components
TRIM SupportDoes your RocketRAID controllers support TRIM?		Apr 18th 2012HighPoint Global SupportSSD and TRIM610
faq FAQ0035All components
RAID5 capacityWhat’s the maximum RAID5 disk capacity I can create		May 31st 2012HighPoint Global SupportRAID5 capacity604
faq FAQ0010All components
3TB USB 3.0 device not detected with RocketU 1144AM controllerDoes your controller support 3TB USB 3.0 devices?		Apr 18th 2012HighPoint Global SupportUSB 3.0, 3TB, no detected in Mac Pro602
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