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ID Title Date Author Keywords Traffic
faq FAQ0052How To Use
NA762TB red LED issueWhy on some channel, the red LED is still on after power up before OS is running.
Jan 12th 2015HighPoint Global SupportRed LED is on after power on certain channel74
faq FAQ0162How To Use
RS6114V Disk Management can't list physical HDD available issueAfter delete the array, Windows Disk Management can't list physical HDD available.
Oct 3rd 2017HighPoint Global Supportphysical88
faq FAQ0167How To Use
Getting PCI and Thunderbolt Information from MacGetting PCI and Thunderbolt Information from Mac
Oct 3rd 2017HighPoint Global SupportPCI and Thunderbolt Information110
faq FAQ0167How To Use
Customer System Information Request (Mac)Customer System Information Request (Mac)
Oct 3rd 2017HighPoint Global SupportSystem Information119
faq FAQ0164How To Use
How to Update BIOS from Bootable USB Drive?How to Update BIOS from Bootable USB Drive
Oct 3rd 2017HighPoint Global SupportUpdate BIOS144
faq FAQ0165How To Use
How to Mount Array on a Mac SystemHow to Mount Array on a Mac System
Oct 3rd 2017HighPoint Global SupportMount Array149
faq FAQ0163How To Use
How to Update BIOS from the Web GUIHow to Update BIOS from the Web GUI?
Oct 3rd 2017HighPoint Global SupportUpdate BIOS179
faq FAQ0050All components
Thunderbolt power switch issueWhy there is no power switch on RS5212?
Jan 15th 2014HighPoint Global Supportno power switch on RS5212221
faq FAQ0018All components
The RocketRAID SAS controller is connected to a SAS TAPE drive but the device is not seen.Does your RocketRAID SAS controller support SAS TAPE devices?
Apr 18th 2012HighPoint Global SupportSAS TAPE232
faq FAQ0024All components
cannot use the CLI with my distribution of Linux, is there an update available.The CLI does not support my Linux distribution will there be an update?
Apr 18th 2012HighPoint Global SupportLinux CLI233
faq FAQ0015All components
My Mac Pro does not go into sleep mode with your RocketU controller installed.Does your controller support sleep mode in the Mac Pro?
Apr 18th 2012HighPoint Global SupportSleep mode262
faq FAQ0007All components
Not all 4 RocketU entries are detected in Windows Device ManagerOnly 3 USB ports are detected in Device Manager, also only 3 USB are working on the RocketU controller?
Apr 18th 2012HighPoint Global SupportRocketU, Device Manager, Not enough system resources302
faq FAQ0017All components
The RocketAID SAS controller is connected to a SAS Expander chassis but none of the HDD devices can be seenDoes your RocketRAID SAS series controllers support SAS expander chassis?
Apr 18th 2012HighPoint Global SupportSAS Expander312
faq FAQ0051All components
RS5212 sleep issueWhy device is lost or come out an error message during long sleep wake up
Jan 15th 2014HighPoint Global SupportSleep wake up error315
faq FAQ0053How To Use
How to do RAID OCE under Mac?How to do OCE operation under Mac OS X?
Feb 11th 2015HighPoint Global SupportOCE344
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