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ID Title Date Author Keywords Traffic
faq FAQ0040All components
RocketRAID WebGUI Online HelpWhere is the help document for WebGUI?
Jul 19th 2012HighPoint Global SupportWebGUI Help1580
faq FAQ0048All components
Mac Driver UpdateAfter upgrading OS X 10.8.x for the system, the RocketRAID 2314/2322 series host adapter can no longer detect the original RAID disk. How to solve this?
Jun 26th 2013HighPoint Global SupportHow to remove embedded driver in Mac for RocketRAID 2314/23221533
faq FAQ0039All components
How to let Windows recognize RAID diskWindows can’t recognize the RAID disk
Jul 19th 2012HighPoint Global SupportDisk volume1388
faq FAQ0003All components
When RAID is configured on the controller the system will not boot upWhen I create a RAID array on the controller, the system does not boot from my onboard SATA controller it tries to boot to the RAID array on the RocketRAID controller?
Apr 18th 2012HighPoint Global SupportCan’t boot up,Configured as RAID, system hang1318
faq FAQ0043All components
Does your RocketRAID and RocketU family series controllers support 3TB or 4TB HDD?Does your RocketRAID and RocketU family series controllers support 3TB or 4TB HDD?
Jan 21st 2013HighPoint Global Support3TB 4TB HDD1308
faq FAQ0047All components
Mac Driver UpdateAfter upgrading OS X 10.8.x for the system, the RocketRAID 2711/2722 and 64xL series host adapter can no longer detect the original RAID disk. How to solve this?
Jun 26th 2013HighPoint Global SupportHow to remove embedded driver in Mac for RocketRAID 2711/2722 and 64xL976
faq FAQ0002All components
Blank Screen when controller is installedI get a blank screen when the card is installed in my system?
Apr 18th 2012HighPoint Global SupportBlank screen, can’t boot, BIOS resources issue, INT13 disable951
faq FAQ0016All components
The controllers BIOS does not show up during system POST but the controller is seen in the OSWhy is the controller BIOS not seen during boot up but it is seen in the OS?
Apr 18th 2012HighPoint Global SupportNo BIOS detection, system resources915
faq FAQ0038All components
WDC Green drive (WD30EZRX)I got system time out error and RAID disk broken frequently
Jul 19th 2012HighPoint Global SupportGreen drive (WD30EZRX)913
faq FAQ0041All components
RAID configuration is compatibleWill my RAID disk maintain the same if I relocate it to different HighPoint Host Bus Adpaters?
Oct 17th 2012HighPoint Global SupportData compatible886
faq FAQ0044All components
The ‘Base System Device ` driveAfter installing the host adapter with the Windows driver, there is a entry in Windows Device Manager with a yellow mark for “Base System Device” Where is this driver package for that entry?
Mar 25th 2013HighPoint Global SupportBase System Device853
faq FAQ0027All components
Why does the RAID initialization take so long to complete, which method should I choose ?Which RAID initialization method should I use for my RAID array?
Apr 18th 2012HighPoint Global SupportRAID initialization, Foreground, Background or No Init848
faq FAQ0012All components
The status of the RAID array is "Disable" after 1 disk was reported bad. How can I rebuild or repair my RAID arrayHow do I recover the RAID array if the status is reported as Disabled?
Apr 18th 2012HighPoint Global SupportDisable RAID array, rebuild and repair834
faq FAQ0042All components
RocketCache WebGUI Online HelpWhere is the help document for RocketCache WebGUI ?
Nov 5th 2012HighPoint Global SupportWebGUI Help827
faq FAQ0004All components
Drivers for the RocketU controller is installed but the device is not detected in Device Manager and no USB devices are detectedThe drivers for the RocketU controller are installed but there are no entries for the device in Device Manager?
Apr 18th 2012HighPoint Global SupportUSB 3.0, Device Manager, not enough system resources826
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