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ID Title Date Author Keywords Traffic
faq FAQ0030All components
“Critical” markI saw a “Critical” mark shown on RAID management GUI applications and what does it mean.
May 31st 2012HighPoint Global SupportThe “Critical” mark is shown on RAID management GUI Applications390
faq FAQ0031All components
“Disabled” markI saw a “Disabled” mark shown on RAID management GUI applications and I couldn’t access my RAID disk.
May 31st 2012HighPoint Global SupportThe “Disabled” mark is shown on RAID management GUI Applications388
faq FAQ0034All components
“Disabled” status RAID recovery [For RR6xx(L)/RR26xx/RR27xx/RR45xx Series]How to recover my “disabled” status RAID disk?
May 31st 2012HighPoint Global SupportRecover “disabled” RAID status737
faq FAQ0010All components
3TB USB 3.0 device not detected with RocketU 1144AM controllerDoes your controller support 3TB USB 3.0 devices?
Apr 18th 2012HighPoint Global SupportUSB 3.0, 3TB, no detected in Mac Pro591
faq FAQ0011All components
After rebooting my system the RAID array is no longer accessible and all of the disk are reported as LegacyHow do I recover the RAID array, all HDD’s are reported as Legacy after I reboot the system?
Apr 18th 2012HighPoint Global SupportRAID no longer accessible, rebooting, Legacy618
faq FAQ0020All components
After rebooting my system the RAID array is no longer accessible and all of the disk are reported as LegacyHow can I recover my RAID array if all of the HDD are reported as Legacy?
Apr 18th 2012HighPoint Global SupportLegacy, RAID no accessible699
faq FAQ0002All components
Blank Screen when controller is installedI get a blank screen when the card is installed in my system?
Apr 18th 2012HighPoint Global SupportBlank screen, can’t boot, BIOS resources issue, INT13 disable948
faq FAQ0024All components
cannot use the CLI with my distribution of Linux, is there an update available.The CLI does not support my Linux distribution will there be an update?
Apr 18th 2012HighPoint Global SupportLinux CLI219
faq FAQ0167How To Use
Customer System Information Request (Mac)Customer System Information Request (Mac)
Oct 3rd 2017HighPoint Global SupportSystem Information57
faq FAQ0043All components
Does your RocketRAID and RocketU family series controllers support 3TB or 4TB HDD?Does your RocketRAID and RocketU family series controllers support 3TB or 4TB HDD?
Jan 21st 2013HighPoint Global Support3TB 4TB HDD1307
faq FAQ0028All components
Does your RocketRAID series controller support Windows Home Server 2011Can I use your RocketRAID series controller with WHS 2011?
Apr 18th 2012HighPoint Global SupportWindows Home Server 2011, WHS 2011554
faq FAQ0004All components
Drivers for the RocketU controller is installed but the device is not detected in Device Manager and no USB devices are detectedThe drivers for the RocketU controller are installed but there are no entries for the device in Device Manager?
Apr 18th 2012HighPoint Global SupportUSB 3.0, Device Manager, not enough system resources822
faq FAQ0013All components
During the rebuild of the RAID array the progress has stopped and does not continueHow do I make a RAID rebuild continue after it has stopped?
Apr 18th 2012HighPoint Global SupportRAID rebuild progress stopped, continue rebuilding488
faq FAQ0025All components
Expanding RAID array with OCEHow do I expand my RAID array using the OCE feature?
Apr 18th 2012HighPoint Global SupportOCE, expand RAID527
faq FAQ0167How To Use
Getting PCI and Thunderbolt Information from MacGetting PCI and Thunderbolt Information from Mac
Oct 3rd 2017HighPoint Global SupportPCI and Thunderbolt Information56
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