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ID Title Date Author Keywords Traffic
faq FAQ0049All components
Wrong adapterI can’t install Mac driver for the adapter. It always fails.
Jun 26th 2013HighPoint Global SupportFailed to install Mac driver for this adapter811
faq FAQ0027All components
Why does the RAID initialization take so long to complete, which method should I choose ?Which RAID initialization method should I use for my RAID array?
Apr 18th 2012HighPoint Global SupportRAID initialization, Foreground, Background or No Init858
faq FAQ0014All components
When the system goes into Sleep Mode and wakes up the RAID array is not accessible.Does your controller support sleep mode?
Apr 18th 2012HighPoint Global SupportSleep mode, wake up, RAID not available,363
faq FAQ0003All components
When RAID is configured on the controller the system will not boot upWhen I create a RAID array on the controller, the system does not boot from my onboard SATA controller it tries to boot to the RAID array on the RocketRAID controller?
Apr 18th 2012HighPoint Global SupportCan’t boot up,Configured as RAID, system hang1347
faq FAQ0037All components
WebGUI password resetI forgot my Windows system WebGUI password and how to reset it?
Jul 19th 2012HighPoint Global Supportpassword708
faq FAQ0038All components
WDC Green drive (WD30EZRX)I got system time out error and RAID disk broken frequently
Jul 19th 2012HighPoint Global SupportGreen drive (WD30EZRX)918
faq FAQ0029All components
TRIM SupportDoes your RocketRAID controllers support TRIM?
Apr 18th 2012HighPoint Global SupportSSD and TRIM606
faq FAQ0050All components
Thunderbolt power switch issueWhy there is no power switch on RS5212?
Jan 15th 2014HighPoint Global Supportno power switch on RS5212220
faq FAQ0005All components
There is an Out of Memory error message during POSTThe system will report Out of Memory error whenever the RocketRAID controller is installed. I cannot continue to boot?
Apr 18th 2012HighPoint Global SupportOut of memory, system does not boot up.371
faq FAQ0012All components
The status of the RAID array is "Disable" after 1 disk was reported bad. How can I rebuild or repair my RAID arrayHow do I recover the RAID array if the status is reported as Disabled?
Apr 18th 2012HighPoint Global SupportDisable RAID array, rebuild and repair843
faq FAQ0018All components
The RocketRAID SAS controller is connected to a SAS TAPE drive but the device is not seen.Does your RocketRAID SAS controller support SAS TAPE devices?
Apr 18th 2012HighPoint Global SupportSAS TAPE232
faq FAQ0017All components
The RocketAID SAS controller is connected to a SAS Expander chassis but none of the HDD devices can be seenDoes your RocketRAID SAS series controllers support SAS expander chassis?
Apr 18th 2012HighPoint Global SupportSAS Expander308
faq FAQ0009All components
The new 4TB HDD is not detected by the controllerDoes your controller support 4TB HDD’s?
Apr 18th 2012HighPoint Global Support4TB HDD, BIOS detection, disk not detected683
faq FAQ0008All components
The new 3TB HDD is not detected by the controllerDoes your controller support 3TB HDD’s?
Apr 18th 2012HighPoint Global Support3TB HDD, BIOS detection, disk not detected621
faq FAQ0016All components
The controllers BIOS does not show up during system POST but the controller is seen in the OSWhy is the controller BIOS not seen during boot up but it is seen in the OS?
Apr 18th 2012HighPoint Global SupportNo BIOS detection, system resources934
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