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ID Title Date Author Keywords Traffic
faq FAQ0002All components
Blank Screen when controller is installedI get a blank screen when the card is installed in my system?
Apr 18th 2012HighPoint Global SupportBlank screen, can’t boot, BIOS resources issue, INT13 disable953
faq FAQ0003All components
When RAID is configured on the controller the system will not boot upWhen I create a RAID array on the controller, the system does not boot from my onboard SATA controller it tries to boot to the RAID array on the RocketRAID controller?
Apr 18th 2012HighPoint Global SupportCan’t boot up,Configured as RAID, system hang1322
faq FAQ0004All components
Drivers for the RocketU controller is installed but the device is not detected in Device Manager and no USB devices are detectedThe drivers for the RocketU controller are installed but there are no entries for the device in Device Manager?
Apr 18th 2012HighPoint Global SupportUSB 3.0, Device Manager, not enough system resources828
faq FAQ0005All components
There is an Out of Memory error message during POSTThe system will report Out of Memory error whenever the RocketRAID controller is installed. I cannot continue to boot?
Apr 18th 2012HighPoint Global SupportOut of memory, system does not boot up.367
faq FAQ0006All components
I installed multiple RocketRAID controllers but I cannot boot and there is a Out of Memory error messageCan I install more than 1 RocketRAID series controller in my system?
Apr 18th 2012HighPoint Global SupportWords:Multiple RocketRAID series controllers. Cannot boot up.665
faq FAQ0007All components
Not all 4 RocketU entries are detected in Windows Device ManagerOnly 3 USB ports are detected in Device Manager, also only 3 USB are working on the RocketU controller?
Apr 18th 2012HighPoint Global SupportRocketU, Device Manager, Not enough system resources297
faq FAQ0008All components
The new 3TB HDD is not detected by the controllerDoes your controller support 3TB HDD’s?
Apr 18th 2012HighPoint Global Support3TB HDD, BIOS detection, disk not detected613
faq FAQ0009All components
The new 4TB HDD is not detected by the controllerDoes your controller support 4TB HDD’s?
Apr 18th 2012HighPoint Global Support4TB HDD, BIOS detection, disk not detected672
faq FAQ0010All components
3TB USB 3.0 device not detected with RocketU 1144AM controllerDoes your controller support 3TB USB 3.0 devices?
Apr 18th 2012HighPoint Global SupportUSB 3.0, 3TB, no detected in Mac Pro594
faq FAQ0011All components
After rebooting my system the RAID array is no longer accessible and all of the disk are reported as LegacyHow do I recover the RAID array, all HDD’s are reported as Legacy after I reboot the system?
Apr 18th 2012HighPoint Global SupportRAID no longer accessible, rebooting, Legacy623
faq FAQ0012All components
The status of the RAID array is "Disable" after 1 disk was reported bad. How can I rebuild or repair my RAID arrayHow do I recover the RAID array if the status is reported as Disabled?
Apr 18th 2012HighPoint Global SupportDisable RAID array, rebuild and repair834
faq FAQ0013All components
During the rebuild of the RAID array the progress has stopped and does not continueHow do I make a RAID rebuild continue after it has stopped?
Apr 18th 2012HighPoint Global SupportRAID rebuild progress stopped, continue rebuilding492
faq FAQ0014All components
When the system goes into Sleep Mode and wakes up the RAID array is not accessible.Does your controller support sleep mode?
Apr 18th 2012HighPoint Global SupportSleep mode, wake up, RAID not available,362
faq FAQ0015All components
My Mac Pro does not go into sleep mode with your RocketU controller installed.Does your controller support sleep mode in the Mac Pro?
Apr 18th 2012HighPoint Global SupportSleep mode258
faq FAQ0016All components
The controllers BIOS does not show up during system POST but the controller is seen in the OSWhy is the controller BIOS not seen during boot up but it is seen in the OS?
Apr 18th 2012HighPoint Global SupportNo BIOS detection, system resources917
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