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ID Title Date Author Keywords Traffic
faq FAQ0055BIOS
PC hangs during Boot UpPC hangs during Boot Up
Nov 27th 2015HighPoint Global Supportboot331
faq FAQ0053How To Use
How to do RAID OCE under Mac?How to do OCE operation under Mac OS X?
Feb 11th 2015HighPoint Global SupportOCE249
faq FAQ0052How To Use
NA762TB red LED issueWhy on some channel, the red LED is still on after power up before OS is running.
Jan 12th 2015HighPoint Global SupportRed LED is on after power on certain channel49
faq FAQ0051All components
RS5212 sleep issueWhy device is lost or come out an error message during long sleep wake up
Jan 15th 2014HighPoint Global SupportSleep wake up error290
faq FAQ0050All components
Thunderbolt power switch issueWhy there is no power switch on RS5212?
Jan 15th 2014HighPoint Global Supportno power switch on RS5212183
faq FAQ0049All components
Wrong adapterI can’t install Mac driver for the adapter. It always fails.
Jun 26th 2013HighPoint Global SupportFailed to install Mac driver for this adapter710
faq FAQ0048All components
Mac Driver UpdateAfter upgrading OS X 10.8.x for the system, the RocketRAID 2314/2322 series host adapter can no longer detect the original RAID disk. How to solve this?
Jun 26th 2013HighPoint Global SupportHow to remove embedded driver in Mac for RocketRAID 2314/23221402
faq FAQ0047All components
Mac Driver UpdateAfter upgrading OS X 10.8.x for the system, the RocketRAID 2711/2722 and 64xL series host adapter can no longer detect the original RAID disk. How to solve this?
Jun 26th 2013HighPoint Global SupportHow to remove embedded driver in Mac for RocketRAID 2711/2722 and 64xL890
faq FAQ0046All components
RAID6 featureHow to configure RAID6 with the RocketRAID 272x_1x series host adapter?
Mar 25th 2013HighPoint Global SupportRAID6441
faq FAQ0045All components
RocketRAID 43xx series In-Band web GUI password reset.How do I reset In-Band web GUI password for RocketRAID 43xx series host adapter?
Mar 25th 2013HighPoint Global SupportIn-Band web GUI password reset323
faq FAQ0044All components
The ‘Base System Device ` driveAfter installing the host adapter with the Windows driver, there is a entry in Windows Device Manager with a yellow mark for “Base System Device” Where is this driver package for that entry?
Mar 25th 2013HighPoint Global SupportBase System Device800
faq FAQ0043All components
Does your RocketRAID and RocketU family series controllers support 3TB or 4TB HDD?Does your RocketRAID and RocketU family series controllers support 3TB or 4TB HDD?
Jan 21st 2013HighPoint Global Support3TB 4TB HDD1257
faq FAQ0042All components
RocketCache WebGUI Online HelpWhere is the help document for RocketCache WebGUI ?
Nov 5th 2012HighPoint Global SupportWebGUI Help804
faq FAQ0041All components
RAID configuration is compatibleWill my RAID disk maintain the same if I relocate it to different HighPoint Host Bus Adpaters?
Oct 17th 2012HighPoint Global SupportData compatible847
faq FAQ0040All components
RocketRAID WebGUI Online HelpWhere is the help document for WebGUI?
Jul 19th 2012HighPoint Global SupportWebGUI Help1504
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