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faq FAQ Article

Wrong adapter(775)

Environment

The information in this article applies to:

Question

I can’t install Mac driver for the adapter. It always fails.

Answer

This issue could be related to user not using the correct adapter in Mac system.

For RAID version adapter, we only support external connection type adapter in Mac system. For example, RocketRAID 2722 can be used in Mac system but RocketRAID 2720 is not supported.

For other product, only the model with “M” mark is designed for Mac system. For examples, e RU1144AM/BM/CM is for Mac but RU1144A/B/C is not.

Please check the serial number sticker on adapter to see if you are using the right adapter.

Article

FAQ0049 Published Jun 26th 2013
Author:
Keywords: Failed to install Mac driver for this adapter


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