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Thunderbolt™ > Thunderbolt™ Storage Solutions > RocketStor 6328LS
 
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FAQ
 

1. Q: What type of HDD’s are compatible with the enclosure?

A: Any industry-standard 3.5” SATA HDD
 

2. Q: What is the max number of HDD’s that are supported?

A: The RocketStor 6328LS supports up to 8 hard drives and the RocketStor 6324LS supports up to 4.
 

3. Q: Which operating systems support this product?

A: Mac OS X 10.8.6 and later, and Windows 7 and later.
 

4. Q: Do I need to install any software to use the product?

A: 6438LS/6324LS is natively supported by OS X, so no driver is required. Drivers are available and required for Windows operating systems (Windows 8.1, 8 and 7).
 

5. Q: Can I connect my 4 bay PM (Port Multiplier) enclosure to the RocketStor 6328LS/6324LS?

A: No, PM is not supported.
 

6. Q: What is the maximum storage capacity that is currently supported?

A: Currently, there are no capacity limitations.

7. Q: Can the RocketStor 6328LS/6324LS support booting to OS X ?

A: No, RocketStor 6328LS/6324LS do not support booting to OS X.
 

8. Q: Does the RocketStor 6328LS/6324LS support Boot Camp?

A: No, Boot Camp is not supported.
 

9. Q: Can RocketStor 6328LS/6324LS support RAID configurations?

A: Yes. You can create software RAID arrays using the operating system’s storage utility, such as Mac OS X Disk Utility.

10. Q: There is no power switch on the RocketStor 6328LS/6324LS. How do I power on the device?

A: The device is compliant with Thunderbolt™ power management – it does not require a built-in power switch.

The RocketStor 6328LS/6324LS will automatically power on when connected to the host system using a Thunderbolt™ cable. Check the Power Indicator LED to make sure the unit is powered on.

11. Q: Can the RocketStor 6328LS/6324LS support tape devices?

A: No, the RocketStor 6328LS/6324LS cannot support tape devices.
 

Contact Technical Support

Phone/ Skype hours: Open Monday through Friday (except Public Holidays)

9am through 6pm

Phone – (408) 240-6108

Skype – Highpoint.Thunderbolt

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RocketStor 6328LS Driver, Firmware Updates